UK & EU Representation Services
If your organization is processing personal information on UK or EU residents and you need local representation and translation services, The DPO Centre can provide you with a GDPR Representative that fulfils the obligations set out in Article 27 of the GDPR.
The DPO Centre provides:
- EU Representation to organizations outside the EEA
- UK Representation to organizations outside the UK
- UK and EU Representation for organizations located in neither the UK nor the EEA
Find out how we can help your organization today.
UK and EU Representative Services required by GDPR Article 27
Article 27 of the GDPR requires organizations offering goods or services or monitoring the behavior of EU residents to have a point of contact within at least one EU Member State. If your organization has no establishment in the EU but you still process EU residents’ data, then you are required to appoint an EU Representative.
Since leaving the EU on January 1st, 2021, the UK now has a similar requirement for representation. Therefore, if you are offering goods or services or monitoring the behaviour of UK residents without a physical establishment in the UK, then you must appoint a GDPR Representative within the UK.
Our service provides you with access to established and experienced GDPR representation in the UK and across all 27 member states within the EU. Representatives from The DPO Centre will liaise where necessary with supervisory authorities, facilitate individuals’ rights requests, such as Data Subject Access Requests (DSARs), build and maintain your Records of Processing Activities (RoPA), and facilitate communication between your organization and data subjects.
Why you should choose a UK/EU Representative from the DPO Centre
Adhering to the data protection rules set out in the GDPR isn’t just good business practice — it’s the law. As of January 2021, businesses must not only respect the EU’s GDPR requirements but must also now adhere to the UK’s version of the GDPR. The DPO Centre Ltd and The DPO Centre Europe Ltd maintains a large team of highly qualified data protection specialists with the skills, knowledge, and resources required to undertake your representation requirements in the UK and the EU. Having worked with over 900 organizations across multiple sectors, we have developed shared best practices and model documentation that will help to maintain your organization’s compliance with data protection regulations.
Where should an EU Representative be located?
If an organization processes personal data of data subjects residing in a limited number of EU states, then its Representative should be established in one of those states.
We recommend appointing an EU Representative in the EU country where you process the majority of personal data. You will likely receive the most requests and enquiries from this member state, therefore having a GDPR Representative stationed there, who triages requests in their language, will make communication much easier.
The DPO Centre and The DPO Centre Europe is uniquely situated to enable your organization to comply with the EU and UK GDPR by providing the following resources:
- Offices in Dublin and all 27 EU member states, as well as the UK
- The necessary ‘establishment’ details in the UK or any EU member-state to publish on your EU facing privacy policy
- A local telephone number in the UK or your chosen EU member-state answered in the native language of that country
- A professional translation service to handle correspondence in all major EU languages
You must comply with Article 27 of the GDPR even if you process the personal data of data subjects that reside in only one country.
How does our service work?
Our GDPR Representation Services starts with an initial onboarding process and then an ongoing monitoring and reporting service.
Initial onboarding
During the onboarding phase, we will review your privacy policies and ensure the appropriate contact details for your Representative are in place. These details must be clearly visible and accessible to data subjects and regulators who wish to contact you.
It is a requirement of your Representative to maintain a copy of your Records of Processing Activities (RoPA). We will therefore review your existing records, or assist you to construct your RoPA for your EU and/or UK processing activities. We then use these records to assist us in responding to data subject requests or regulator inquiries.
Ensuring ongoing compliance
After we’ve established your RoPA, this will be maintained and updated regularly. We will receive, triage, and where appropriate, respond to data subject and regulator requests, translate them if necessary, and assist you with appropriate responses. Our Representation Services also include access to our advice line service and regular information and advice on data protection issues that may impact your operations.
Local GDPR representation in the UK & 27 EU Member States
Utilizing our network of offices throughout the UK and Europe, you will be provided with a physical address, local telephone number, and email address in your chosen country.
For example, if you’re a UK organization that offers goods or services to residents of France, but you don’t have a physical presence within France, we will deliver your Representation Service from our Paris, France office. Within your privacy policy, you can then publish our French address, French telephone number (answered in French and English), and email address.
For correspondence received from data subjects in other languages, we use a professional proxy online translation service that allows us to receive the requests in English, then respond through the service to deliver an answer to the data subject in their own language.
These services allow us to deliver GDPR representation seamlessly throughout the UK and the EU, in all major worldwide languages.
Benefits of our GDPR Representative Service
Appointing a Representative is a legal requirement, however, there are many benefits of appointing The DPO Centre as your GDPR Representative. These include:
Highly cost effective
Coverage across all 27 EU Member States and the UK
Access to a large team of experienced data protection professionals
Experience and shared best practice gained from working with over 900 clients
Professional translation of requests in all major worldwide languages
Advice line to provide assistance, recommended actions and appropriate responses
Data protection services for sectors
Compliance with data protection laws is a necessity for all sectors. However, each sector has its own specific issues, market expectations, additional industry specific compliance requirements, and varying appetites towards risk.
The DPO Centre provides you with immediate access to Subject Matter Experts (SMEs) and a broadly experienced team of data protection professionals. Therefore peace of mind that you are working with one of the largest, most established data protection providers available.
Whether you are within medical, care, life sciences, tech, retail, eCommerce, finance, insurance, education or a not-for-profit, the breadth of knowledge within our team ensures we deliver the specific sector experience you require and therefore, cater for your unique obligations, commitments, and needs.
Life Sciences & Medical Health
Software and Technology
Retails and eCommerce
Finance and Insurance
Education, Schools and Colleges
Charities and Not-for-profit
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